COVID-19 Service Update

Update March 2022

GVCASA is continuing to support clients throughout the COVID-19 pandemic. COVID safe practices are being adopted to ensure everyone’s health and safety. Our practices align with public health recommendations.

We know that this is a time of great uncertainty and many of our community members are finding it difficult to manage, be assured that GVCASA is here to support those who are seeking assistance for the impacts of sexual violence.
Please note:

1. Referral and Intake functions are continuing as usual, over the phone, and in some circumstances we can provide a COVID Safe face to face duty appointment.
2. Therapeutic Counselling is provided by face-to-face counselling, subject to COVID safe practices being used such as screening, social distancing and hygiene practices, and in some circumstances we can provide phone or telehealth (video call) counselling.
3. 24/7 Crisis Care Responses for Recent Victim/Survivors of sexual assault are being offered as a high priority and remain face to face with COVID safe practices being used.
4. Outreach Services are being provided at most sites, support is being provided to clients by phone or telehealth where no service can be delivered locally.
5. Group Work has recommenced in early 2021.
6. Education and Training is being delivered face to face with COVID Safe practices and by virtual platforms (Microsoft Teams) as required.
7. Secondary Consultations for professionals are available by phone or by face to face appointment as required.

The Goulburn Valley Centre Against Sexual Assault team can be contacted as usual during business hours by phone 1800 112 343 or by email at gvcasa@gvhealth.org.au. After Hours please contact SACL (Sexual Assault Crisis Line) on 1800 806 292. There is support available 24/7. For Family Violence related support please contact Safe Steps Victorian Family Violence Response Centre by phone 1800 015 188 (24/7).
 
Please call GVCASA/SACL if you would like further information or support.